Who is Asset Retention Group (ARG) LLC? 

​

Asset Recovery Group, LLC (ARG, LLC) was founded in 2015 originally in New York state; now in Pennsylvania. ARG, LLC is a growing company that prides itself on employment and financial recovery for its customers. We focus on the highest levels of compliance with the laws and regulations that govern our industry. We offer our customers solutions for resolving their debt with a focus on treating customers fairly and with respect. We are committed to helping our customers resolve their outstanding debt and design a payment plan that fits their budget.

​

What If I don't want to talk?

​

No problem. Most of our customers can view their account information online from their computer or mobile device anytime on our website. There you’ll find the same important information as on your customer letter such as the original creditor, seller, merchant, account balance, account offers, and more.

Why is ARG, LLC attempting to collect my debt when they're not the original lender?

​

When banks, credit card companies, and other creditors are unable to collect on an unpaid loan or purchase, they may hire a collection agency to collect on their behalf, or they may sell those debts to companies like ARG, LLC. The debt is still yours, and it is still due. The right to collect on your account has been transferred to us, Asset Retention Group, LLC. Our goal is to work collaboratively to help you resolve your debt in a way that is manageable for you.

What information is available on my account online?

​

On our website, you can find the same important information as on your customer letter, such as the original creditor, seller, merchant, account balance, account offers, and more.

I'm having difficulty processing my payment what do I do now?

If you are having a technical issue or some other difficulty with your payment, please speak with an Account Representative toll-free at (800)-667-2510 during our hours of operation:

• Monday–Friday 9am–5pm EST

• Saturday-closed

• Sunday-closed

I received a call or a letter from ARG, LLC What do I do? 

 

If you received a phone call or letter from us, please reach out to us. The sooner you do, the sooner we can help. The more we know about your situation, the more we can help you. Have you lost your job? Have you had unexpected medical bills? Once we understand the issues you may have experienced, we can help you work out comfortable terms for repayment.

Why do I still owe the money if I didn't borrow from you in the first place? 

​

The store or credit card company that you borrowed from decided they no longer wanted to try to collect the debt, and they made a business decision to sell your debt to us. The right to collect on your account has been transferred to Asset Retention Group, LLC. We are committed to working together to help you resolve your outstanding obligation and to design a payment plan that fits your budget.

How do I make a payment to ARG, LLC?

​

We offer a variety of options to make payment as easy and convenient as possible.

Online: Make a payment and view your account information from your computer or mobile device anytime through this website.

By Phone: Call an Account Representative toll-free at

(800)-667-2510 during our hours of operation:

• Monday–Friday 9am–5pm EST

• Saturday - closed

• Sunday- closed

​

Do you remove the account from credit reports after it has been resolved?

​

At this time ARG does not report to credit bureaus. It is not our goal to make repayment a hassle but a recovery. We believe our customers want to be debt free without hassle.